One of the greatest online meal ordering and delivery businesses, Swiggy was established in 2014 by Nandan Reddy, Rahul Jaimini, and Sriharsha Majety. Its headquarter is located in Bengaluru, Karnataka, India. In more than 44 Indian cities, Bundl Technologies Private Limited operates Swiggy.
To help you stay inside your budget, the meal ordering platform offers a plethora of tempting promotions and coupons. You can purchase your order from Swiggy and even cancel it. You must read this post on how to cancel an order on Swiggy and Swiggy order cancel process to understand about the process as there isn’t a direct option to do so.
Swiggy Order Cancel -Swiggy Order Cancellation Charges
Indeed, you have minutes after placing your order to cancel it. However, meal delivery apps do not permit cancellation after the restaurant approves the order, thus if the restaurant has authorized your order, it cannot be canceled. However, you can directly request a cancellation from the restaurant or customer service.
The customer service representative will ask for a legitimate cancellation reason. Within a few minutes of providing a good reason, they will confirm whether or not your order has been canceled.
Swiggy Order Cancel- Swiggy Order Cancel Ringtone Download
- Only when the order has been verified.
- Select ‘View order details.’
- Select “Help” by clicking.
- Select ‘I want to cancel my order.’
- Swiggy’s chat window will open.
- The user must specify why they are canceling.
- Select the reason for the order cancellation by clicking on it.
- Swiggy will next ask you to confirm whether you wish to cancel your order.
- Select “Yes, I would like to cancel my order.”
- Your order has been canceled.
Swiggy Order Cancellation Policy
This is the normal rule: after you receive the order confirmation, you are not allowed to cancel it.
Once the purchase has been validated, you will be required to pay a cancellation fee of Rs. 75, up to the whole order amount, to Swiggy.
If Swiggy cannot fulfill your order, it will notify you by phone at the number you gave Swiggy when you placed your order, if that number is registered with Swiggy. You have the option to cancel your order at this point, and Swiggy’s refund policy will apply.
Swiggy retains the right to cancel your order under the following conditions:
- If we are unable to get in touch with you by phone or email at the time of order booking confirmation.
- The order will be canceled if the delivery person is unable to complete it because they are missing instructions, information, or your permission at the designated time.
- All of the things you ordered are not available at the time of booking.
- If the specified location is located outside of Swiggy’s delivery zone.
Swiggy Order Cancel- Swiggy Order Cancel Refund
You will be eligible for a refund if you pay in advance for your order when you place it on the platform. Additionally, under any of the following conditions:
1. Your order has been tampered with or damaged at the time of delivery.
Swiggy revokes your order because :
- The delivery is being made outside of their approved delivery area.
- Swiggy is unable to get in touch with you by phone or email at this time to confirm your purchase.
- At the time of booking order confirmation, we were unable to get in touch with you by phone or email.
- Swiggy has the final say on refunds, and that decision is binding.
- All refund monies will be credited to the customer’s account in accordance with the conditions set forth by the bank that issued the debit or credit card within 3–4 business days.
You won’t have to pay for the payment at the time of delivery.
- If the user’s order is incorrect.
- If Swiggy tampered with or damaged the order after it was received.
- If any of the ordered products are missing when the package is delivered.
Also Read : – How To Cancel Order On Zomato Before Deliver?
Conclusion
Swiggy makes it easier for you to eat the delicious food you want, whenever you want. These are a few methods for canceling an order on Swiggy, as I’m sure you’ll wish to do from time to time for various reasons. I hope this post may assist you in quickly canceling a Swiggy order. Indeed, you have minutes after placing your order to cancel it. However, meal delivery apps do not permit cancellation after the restaurant approves the order, thus if the restaurant has authorized your order, it cannot be canceled. However, you can directly request a cancellation from the restaurant or customer service.
FAQs
Can I cancel my Swiggy order?
On Swiggy, orders can be canceled 60 seconds after they are placed. A Swiggy order should not be canceled after it has been placed because the restaurant and delivery person will have already started working on it. However, Swiggy will cancel orders along with a cancelation fee if you do so.
Will I get a refund if I cancel my order in Swiggy?
Yes, you may, but you have to cancel it within 60 seconds of placing the order, per Swiggy’s regulation. You won’t be eligible for a refund on your order if done after.
Why is cancellation fee in Swiggy?
If the customer cancels their order, Swiggy will be entitled to receive 100% of the order price as a cancellation charge. If the customer’s order was paid for in advance, Swiggy may choose to deduct this amount from their refund or use the money to cover the cost of their next order.
